BHARAT SILVERWARE

Frequently Asked Questions (FAQs)

What payment methods are accepted?

We accept a wide range of secure payment methods, including debit and credit cards, net banking, UPI, and e-wallets. All transactions are processed through trusted and secure payment gateways.

What is the estimated delivery time for my order?

Orders are typically processed and dispatched within 7 days from the order date. If the item is in stock, it will be shipped for next-day delivery. Delivery times may vary depending on the destination.

Do you offer free shipping?

Yes, we offer complimentary shipping on all orders, with no additional cost to the customer.

Can I modify or cancel my order after placing it?

Once your order is confirmed, we begin processing it immediately. Cancellation requests can only be accepted if the order has not been dispatched. Please contact us promptly at info@bharatsilverware.in or call us at 9811925929 to request a cancellation.

Can I return a product if I am unsatisfied with it?

We do not accept returns unless the product is damaged or incorrect. If you receive a damaged or incorrect product, please contact our customer service team within 48 hours of receipt, and we will assist you with a return or exchange.

How can I track my order?

Once your order has been dispatched, you will receive an email with tracking details. You can use the provided tracking number to track your shipment through our logistics partner’s website. Alternatively, our customer support team is available to assist with any inquiries.

What should I do if my order is lost or delayed in transit?

In the unlikely event that your order is lost or delayed, we will make every effort to locate it within 15 days. If the item cannot be located, a full refund will be processed. Please contact us at info@bharatsilverware.in for assistance.

Does Bharat Silverware offer warranties on its products?

We offer a warranty on all products against manufacturing defects. Should you encounter any issues with your product, please contact us at info@bharatsilverware.in, and we will assist you with repairs or replacements as per our warranty policy.

Do you ship internationally?

Currently, we offer shipping within India only. For international orders, please contact us directly at info@bharatsilverware.in to inquire about potential arrangements.

Is my personal information secure when shopping on your website?

Your privacy and security are our top priorities. We use advanced encryption technology and secure servers to safeguard your personal and payment details. For more information, please refer to our Privacy Policy.

How do I apply a discount coupon?

If you have a valid discount coupon, you can enter the code at checkout. Please note that some discount offers may have specific terms and conditions and may not be combined with other promotions.

How can I contact customer support?

You can reach our customer support team via email at info@bharatsilverware.in or by phone at 9811925929. Our team is available Monday to Friday, from 11:00 AM to 5:00 PM.

How can I become a distributor or wholesale partner?

If you are interested in becoming a distributor or wholesale partner, please contact us at info@bharatsilverware.in with your business details. We will be happy to explore potential partnership opportunities with you.